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The following table will assist you with troubleshooting your recording problem.

Standalone Version

IE or Other Clients

Troubleshooting Proxy SettingsProxy Settings in Standalone Version
Troubleshooting HTTPS SettingsEnabling HTTPS

Firefox

Troubleshooting Proxy SettingsConfiguring Firefox
Troubleshooting HTTPS SettingsCapture HTTPS Traffic from Firefox

Add-on Version

IE or Other Clients

Troubleshooting Proxy SettingsProxy Settings in Fiddler Version
Troubleshooting HTTPS SettingsEnabling HTTPS in Fiddler Version

Firefox

Troubleshooting Proxy SettingsConfiguring Firefox for Fiddler
Troubleshooting HTTPS SettingsCapture HTTPS Traffic from Firefix in Fiddler
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